Refund Policy

At Stridex Clothing, we value our customers and strive to provide high-quality products. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 30 days from the date of delivery to request a return.

Items must be unused, unworn, unwashed, and in their original packaging with tags attached.

To initiate a return, please contact our customer support at [insert email] with your order number and reason for return.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed within 5-10 business days and credited to your original payment method.

Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange for the same item, please contact us at [insert email].

If you wish to exchange for a different size or product, please initiate a return and place a new order.

Non-Returnable Items

Certain items are not eligible for return, including:

Items marked as final sale

Gift cards

Underwear or intimate apparel for hygiene reasons

Late or Missing Refunds

If you haven’t received your refund after 10 business days, please check with your bank or credit card company first.

If the issue persists, contact us at sale@stridexclothing.com and we will assist you.

Contact Us

For any questions regarding our refund policy, reach out to us at sale@stridexclothing.com. Our customer service team will be happy to help!